Water Restoration Scottsdale

Scottsdale Water Restoration – 9 Things To Expect When a Water Damage Tech Arrives At Your Home


Water damage is serious business.

Whether it’s a burst water pipe, a flood, or rainwater damage, it can have lasting effects on your home. That’s why it’s important to call for water restoration Scottsdale – even if you think you can handle it on your own.

Your priority as the homeowner, particularly during plumbing-related flooding, is simply to maintain some control of the situation and remain safe. You can (and should) shut off the main water supply to your home, if possible.

However, once active leaks have been taken care of, it’s time to ask for help from those of us who are trained in safely managing the cleanup process. Unfortunately, some homeowners do try to handle cleanup and restoration on their own, but that’s a potentially catastrophic mistake.



The answer to that is very simple.  It is because water damage comes with dangers an untrained person may not see or recognize. Expert removal and cleanup services are the best way to mitigate risk factors.

Those risk factors can include not only structural and cosmetic damage to your home but serious health risks, including:

  • Mold, which can have long lasting effects on your respiratory system.
  • Bacteria and waterborne contaminants, including viruses and illnesses such as cholera and hepatitis.


You may feel like you’re in over your head, but you aren’t.

After you’ve experienced serious water damage, you may find yourself thinking, “Okay … what now?” It’s a potentially overwhelming feeling, but all is not lost. After the water recedes, it’s time to get your life back together.

Water restoration Scottsdale companies and contractors are there to help you. From beginning to end, we’ll walk you through what to expect when a tech enters your home.

The process shouldn’t frighten you. Here’s what you should expect throughout the entire process, from initial inspection all the way through to completion.


1.No two water damage restoration jobs are alike.

Right out of the gate:

It’s important to remember that this isn’t a cookie-cutter field. Every job is utterly unique, and so you have to be certain to choose a company that’s able to handle anything. When you’re dealing with water damage Scottsdale – AZFloodmasters are the pros more homeowners turn to.

Working in water damage restoration isn’t like paint by numbers – every job requires an impressionist’s flair for improvisation and a wealth of technical skill and knowledge.

The amount of work and time required for a restoration job will depend on many factors. These may include:

  • The area affected by the water damage.
  • How long the water has been present in the home.
  • The source of the water (natural flood, plumbing leaks, etc)
  • The materials and surfaces impacted by water damage.
  • Whether an insurance company is involved.
  • And more!

Because each job is different, the rest of the points in this article are educated guesswork, but in our experience, the following steps are present in nearly every job, and reading through them will prepare you for what’s to come.

Which leads us to the next point …


2. It begins with an inspection.

Restoration always begins with a home inspection. Contractors will arrive on site and do a thorough evaluation of the water damage and begin to approximate a mitigation and cleanup plan and timeline. This will involve specialized tools used to measure moisture within your home.

Reputable companies will provide you with a written evaluation and quote for your home’s restoration. They will also walk you through the specifics of your job so that you have a deeper understanding of what will be involved.

This stage is crucial to the success of the restoration. It provides the contractors with the opportunity to streamline their tasks and prepare their crew to meet your expectations, but it also provides you with the opportunity to ask questions and get clarification from trained professionals.

Of course, throughout the entire job, our crew will be more than happy to talk you through what’s going on and keep you informed, but the inspection phase can set the stage for the entire job.

Inspection can also potentially be a time-consuming process, as they have to be exacting, and different areas and surfaces will have to be tested. This includes checking floors, baseboards, ceilings, drywall, subfloors, support beams, or even mortar.

The readings from our instruments will tell us whether drying equipment will be required before proper restoration can begin. While it can take some time, it’s in your best interests to make sure the inspection isn’t rushed.

Any job that doesn’t begin with an extremely thorough inspection should raise a red flag for you. Your home must meet the Institution of Inspection Cleaning and Restoration Certification (IICRC) standards in order for water restoration Scottsdale technicians to proceed.

The inspection will also tell you what level of damage your home has sustained. It may be:

  • Class 1, which is minor enough that it isn’t of grave concern.
  • Class 2, which affects an entire room and has been absorbed by carpet or walls.
  • Class 3, which has saturated the entire room and may have been absorbed into the ceiling. This is typically considered the worst.
  • Class 4, which is reserved for specialized damages that require different drying equipment and techniques, such as hardwood, stone, mortar, or concrete.

In addition to the CLASS of damage, water damage is also organized by CATEGORY, much like hurricanes.

  • Category 1 is damage from clean water, such as toilet tanks or clean plumbing.
  • Category 2 involves gray water, such as that from a washing machine, or toilet overflows. Category 1 damage can be upgraded to 2 if left untended.
  • Category 3 involves water that is hazardous and completely unsanitary, such as sewage, river overflow, and standing water that has begun spawning waterborne contaminants.

Once the inspection is completed, the plan agreed to, and any paperwork signed, sealed, and delivered, it’s time to move on to the next phase of the process.


3. The next step is ensuring no further damage is done.

If we determine that drying equipment is needed, that means we have to focus on mitigation for a while. Typically, that will involve the use of industrial dehumidifiers to remove moisture from your home environment to discourage the growth of mold and further damage from seepage.

Dehumidifiers may be present for multiple nights, depending on how serious the damage is.

An important note here:

Don’t wait on this stuff. The longer water damage is left untreated, the more overall damage your home will experience. That means, among other things, higher bills and a longer wait to have your home restored to livable condition.

On occasion, water damage restoration has to wait for insurance approval, if one is involved. That’s another great time to consider moving forward, at the very least, with dehumidification of the space, so that additional damage and mold growth doesn’t accrue while the paperwork is processed.

Another important part of this phase is decontamination


4. Then, it’s time for serious water removal.

Water restoration Scottsdale technicians aren’t called in for minor leaks. If you need our help, standing water is going to be involved. In many ways, that’s the most dangerous thing, as standing water is essentially a giant petri dish allowing bacteria and viruses to thrive in your home, or encouraging the growth of harmful molds.

This isn’t a super complicated process, but it requires specialized equipment. Techs will comb through your home with powerful wet/dry shop vacuums. Depending on what your subfloor is made of, the amount of standing water, and whether your home is carpeted, this can be a quick or arduous process.

It’s important, though, and you want it done as soon as possible after the initial water damage occurs.


5. Now we start really drying things up.

The drying stage is, for most homeowners, the most alarming. We’ll bring in air movers (powerful fans designed for this purpose) and set them up around your home to target areas with saturation.

This can often involve some invasive activities, such as:

  • lifting out sections or entire rooms of carpeting to allow the air movers to penetrate to the floors
  • placement of drying mats over hardwood floors to draw up moisture
  • removal of baseboards
  • drilling holes in the bottom few inches of your drywall to allow air to penetrate and more quickly dry them.

All of that can look and sound scary, or even expensive, but trust us – it’s your best option. Failing to get to all of the saturated areas in a timely fashion will prevent the air movers from doing their job.

When that happens, the water damage continues, and you could be looking at enormous bills – when demolition becomes your only option. That can also add weeks or even months to the project schedule.


6. Containment is also an important strategy.

During the drying phase, technicians will also enact containment protocols to make sure that the damage is localized, isolated, and attacked with efficiency. That often means using plastic draping to tape off wet or saturated parts of your home before the equipment is brought in.

Why do we do this?

Because it concentrates the resources where they are needed. Our air movers don’t need to circulate through the dry parts of your home. Heat doesn’t need to penetrate to areas that aren’t saturated. By working within a contained environment, we can keep the problem as small as possible, and thereby make it an easier problem to combat.

Your home environment is important to us, and we will work hard to ensure that water damage doesn’t spread beyond the initially affected area.


7. Throughout the process, work will occasionally be paused while new measurements are taken.

Because every job is different, it’s important to stop along the way and make sure that it’s all proceeding as planned. Water restoration Scottsdale crews will periodically monitor the job progress. There are a few ways to do this, but the most commonly used method is also the simplest: we measure the dehumidifiers.

The intake temperature, output temperature, and water collection rate of a dehumidifier tell us a great deal about how things are going. We also check to make sure they aren’t being overworked since that can cause them to pump humid or wet air back into the space.

Technicians will also use instruments to take moisture level readings throughout the affected area, just as they did while performing the initial inspection. This allows our team to determine when an area can be deemed safe and dry.

Once an area is dry, we move our equipment to where it is most needed and repeat that process until your home is entirely safe.


8. The job isn’t over until everyone is satisfied.

Completion requires that the entire home is deemed safe to live in again. Once it’s been returned to a dry state, it should be free of contaminants, odors, and any unwanted moisture.

Depending on the specifics of the job, the criteria for a “finished” water damage restoration can vary, but safety and habitability are non-negotiable. No job is complete until both of those goals have been achieved.

Once our team deems things safe and dry, equipment and all the trappings of the work will be removed from your home, and you’ll be given the opportunity to go to the home and perform your own inspection to confirm that you’re satisfied with the work.

We will advise you on needed next steps.

When we’re done cleaning up and repairing all the moisture damage, it’s possible that your home may require additional repairs. Often, that will be referred to general contractors, particularly in the case of structural issues.

Remember, at all times, AZFloodmasters is here to help. The most important thing you can do (and this is true in every case) is act fast. The faster-contaminated materials, standing water, and mold-producing moisture are evicted from your home, the sooner you can get back to the business of living.


If you need assistance or simply have questions, call 602-726-9759 right now and speak with our experts. We’re standing by 24 hours a day, nights weekends, and holidays!